A Woolsey company - serving Dallas, TX

Our Guarantee & Warranty - Woolsey Insulation Dallas

The Woolsey Insulation Dallas Guarantee

We’ve been insulating Dallas attics since 2002, and the guarantee we put in writing hasn’t changed in all that time. Every job, whether it’s blown-in fiberglass in a Lakewood bungalow or closed-cell spray foam in a Garland ranch, comes with a 365-Day Done Right Promise. Here’s what that means for you: if a repair or installation isn’t right within 365 days, we come back and fix it at no charge. No fine print, no pro-rated nonsense, no “well, technically” phone calls. A written guarantee is included on every single repair and installation we do. And before any work begins, you get the price in writing. Every job, no exceptions. That’s the Kingswell Way: say the price, show up in the window, leave it cleaner than we found it, put the guarantee in writing, and come back if it fails.

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What’s Covered

  • Workmanship for a full year. If any part of our installation or repair fails within 365 days, we return and make it right at no charge, in writing, every time.
  • The materials we install. We work with eight proven insulation brands, including Owens Corning, Johns Manville, Knauf, Rockwool, CertainTeed, Icynene, Demilec, and GreenFiber, and if a product defect shows up in your attic, we handle the replacement work.
  • Clean job site on every visit. Drop cloths go down before we start, and a full cleanup happens before we leave. You shouldn’t find fiberglass dust on your living room floor.
  • Committed arrival window. We give you a specific time window before we show up, and we arrive in it. If something changes, you hear from a live person, not an automated message.
  • Honest, written pricing. The price we quote is the price you pay. It’s written down before any work starts, and there are no surprise add-ons at the door.
  • Background-checked, uniformed technicians. Every person who walks into your home has passed a background check and wears a Woolsey uniform, so you always know who’s in your attic.

Our Satisfaction Promise

If you’re not satisfied with the work we did, we want to know about it that day, not after you’ve spent a summer paying $400 electric bills wondering if the insulation is doing its job. Here’s how it works: call (469) 916-4622 and a live person answers, 24 hours a day, 7 days a week. Tell us what’s wrong. We’ll schedule a return visit, and we don’t charge for the trip. If the problem falls within our 365-day guarantee period and it’s our workmanship or materials, the fix is free. If it’s outside the year, we’ll still come look and tell you honestly what’s going on, with a written price for any additional work. Glenn Hartley, Owner of Woolsey Insulation Dallas, personally reviews every guarantee call that comes through, because a brand name on a van doesn’t mean much if nobody’s willing to show back up when something isn’t right.

Licensed & Insured Backing

A piece of paper with a warranty on it only matters if the company behind it is still around and legally accountable. Woolsey Insulation Dallas is licensed and insured to do attic insulation and spray foam work throughout the Dallas area, and that insurance is current on every single job we run. It protects your home if something unexpected happens during installation, and it protects our technicians while they’re in your attic. It also means you’re hiring a legitimate, accountable business, not a couple of guys with a truck and a Craigslist ad. Woolsey Insulation Dallas is independently owned and operated under the Kingswell banner, and we answer for our work in person. If there’s ever a question about the workmanship or the materials, you’ll get a live person on the phone, and we’ll be out to look at it.

How to Reach Us If Something’s Off

If your attic feels hotter than it should this summer, you’re seeing dust around your ceiling vents, or you just want us to come take a second look after a recent install, call (469) 916-4622. A real person picks up the phone. No voicemail, no automated system. Tell them what’s happening. We’ll schedule a free second visit if it’s within the 365-day guarantee period, and we’ll get to the bottom of it. That’s what the Done Right Promise is for.

Frequently Asked Questions About Our Guarantee

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